Onsite Support & Maintenance
M5 IT Solutions provides support by way of scheduled onsite visits, remote management, email communication, and phone communication. Initial support will require onsite visits during and after normal business hours. Once the IT infrastructure is in a stable and secure state, remote management can be utilized as a means of troubleshooting software and providing IT support.
Regularly scheduled onsite visits can be arranged at the your discretion. Remote management and support will present a faster cost effective solution for most IT needs. We believe that in many ways IT infrastructure is very similar to an automobile. Like an automobile, IT infrastructure that is well maintained will run very smoothly and breakdown far less than one that is not. We will preserve your IT infrastructure in top running condition to ensure you will have fewer IT support requests.